– Jessica, take us back
when you got the news. When you got that phone call. – It was a bad day. – (Kelly) Yeah.
– It was a really bad day. So, I was actually
working on a tax return, of all things, and I get a phone call that I need to call the Army. And the first thing they
said to me was (mumbles) because he’s not going to make it. So, it started out, 8
A.M., pretty rough day as you can imagine. And then the day got better because we got more information that
it was just two legs. It was just an elbow. Which I know sounds awful,
but when you go from we’re coming to see you today. And you think about those guys in uniform coming to knock on your door,
and that’s how my day started. And by the end of the
day, I have a husband. I’m not a 32 year old widow. My kids still have their dad. So, the day got much better as it drug on. But it was a bad day. (laughing) – Oh my God, I can’t even imagine. What was that timeline like for you Chaz? – I was in and out of consciousness quite a bit until I got to Walter Reed which is about a two day period. But, upon getting there, my big fear was kind of the unknown and how this was going to play out getting
in touch with my wife. And just kind of resonating
with her as a family and trying to get them to understand the extent of what had happened. – Going back and forth, is it very hard, did it take a toll on y’all
having to go back and forth to D.C. and home, right? – Well they didn’t go
back and forth at first. I had no idea what was
going on so I went first. And I sat there and realized they were too young to be there. They were five and eight at the time. But we waited to reunite them until he was tube-free except for his PICC line that we could hide under his sleeve because we just wanted it to be the least traumatic as possible. And so that’s when we decided to reunite at the Fisher House. And so we brought them
into the Fisher House living room, and so they
got to see their dad for the first time in the
Fisher House living room rather than a cold, sterile hospital room with scary machines and all this stuff. And it went so well. They threw their arms
around him and they’re like “Hey dad, great to see you,
there’s a playground out back.” – Oh my God, you’re so my kids. That’s my kids. But tell us about the Fisher House. Because this is pretty
incredible what they do. – The Fisher House is kind
of a home away from home. So, when you get there, you have no idea what you’re going to do. There’s like a thousand questions, like where am I going to stay,
how is this going to work? And these awesome people
at the Fisher House are already thinking ahead for you. They have built these homes on the Military Medical Center
campuses and the VA hospitals so you have a place to go. And it was free. – And that’s an amazing
thing for people to do because I can’t imagine the
chaos that you’re feeling. You can’t find stability
probably in that environment. Especially, y’all leaving school, right? You had to go to D.C. right? Was that hard? – It was difficult at first
just because we were young and we didn’t completely
understand what was happening and why we were moving. But, after we figured it out, we had a lot of fun because we
went and we did fun stuff, we went to the museums, we
played on the playground, and we made new friends and
stuff at the Fisher House. – Yeah, and you had these
people that kind of set up a little home away from home for y’all. – We absolutely made the best of it. – (Kelly) Amazing family. What do you wish people
understood more about veterans and their family? – I wish more people would
think about not just me, because I’m getting thanked
every day by people. My family gets left out
and they never get thanks. So, it’s just unfortunate that they’re always put on the
back-burner of being thanked. – (Kelly) Right.
– And that’s especially true for the kids. These kids are literally
our littlest warriors. They are so brave and
they are so resilient. – (Kelly) Yeah.
– And they’re so awesome. And then they just roll with the punches and you’re like “Hey, dad’s
got orders, we have to go.” It’s horrible. And they just roll with it. And they do the best that they can. – I think it’s very important that y’all are saying this because in my mind too, I don’t think I’ve ever thought that. I always thanked the
person for their service. I never think “Oh my gosh,
this affects so many people.” And their every day household. It’s a very important
thing to get out there. And also, I know it’s
important to have a day to celebrate veterans,
and I’m very happy we do, but every day you should be thanking not only him and their
families and everybody involved because that’s our safety, that’s our security. You’re sacrificing a lot. Not only you, but your family as well. And I think that was a
really important point that I wanted to make
sure we made on this show. You now work with the Fisher House, right? Because their needs are growing, right? – Well, we just speak about their mission, because we were so blessed to
receive from their mission. So, we are now in a season
of returning the gift and paying it forward. – (Kelly) Yeah.
– So we are just honored to be here and talking about how they blessed our family
because we wouldn’t be where we are today if they didn’t step up and give us a place. I would have had to
have stayed next to him in the hospital room
or maybe a cold hotel. Instead, we got to have
a place to be a family, to heal as a family. And Fisher House gets it. – So, Jessica and Chaz, how can people support, at home, veterans
and families like yourselves? More so than just saying,
I know it’s nice to say thank you for your service,
but how can people really help? – A lot of times, people like to donate towards Fisher House, is a start. Also, Hero Miles. – It’s a Fisher House program. – It’s a program ran by Fisher House. – 96 percent of your dollar goes to Fisher House’s mission,
which is quite phenomenal when you think about it. – I’m really glad that
you said that because sometimes people are
afraid to donate money because they don’t know where it’s going. – But it’s going to the mission. It’s going to the
mission which is awesome. – Alright, tell me more about how Suave is working with Fisher House. – This is the second year that Suave is working with Fisher House. And they’re trying to commit up to a million dollars to the
Fisher House Foundation to help them push their mission forward and help more families like us. So they started with a Twitter campaign where they were matching up to a million frequent flier miles to
keep Hero Miles flying. But now they have
specially marked packages that you can pick up at
any of your local stores, and they’re committing
up to a million dollars purchasing those products. – Oh, that’s amazing.
-You guys, it’s Veterans Day. And tonight, our entire audience is made up of military veterans
and military families. Welcome, everyone. ♪♪ [ Cheers and applause ] So right now, I’m going
to say something to you that I never say to AT&T. Thank you for your service. [ Laughter ] And not only is our audience
tonight made up of U.S.
military veterans, but the entire back row
is filled with current servicemen
and women who are just sobering up
from Fleet Week. -Oh.
-So that’s — [ Cheers and applause ] Don’t be too loud.
Don’t be too loud. But thank you all
for being here. And I thank you all
for the sacrifices you have made fighting overseas,
while we’re at home fighting over Popeye’s
chicken sandwiches. [ Laughter ] Seriously, you guys are
so much tougher than me. I’m not kidding. I can’t even get through
10 minutes of Call of Duty without a 15-year-old
making me cry. You understand?
[ Laughter ] I saw that there were a lot
of Veterans Day shopping deals. For instance,
Chipotle offered veterans buy one, get one free burritos. -Yeah!
-That’s right. Two Chipotle burritos.
[ Laughter ] Even people who made it through
Navy SEAL training were like, “I can’t handle
that type of action. [ Laughter ] I feel a dishonorable discharge
coming on.” -Hey! Hey! Check your six. [ Applause ] -But lots of businesses
were closed for Veterans Day. All banks were closed. The post office was closed.
Sears was closed, although that had nothing
to do with Veterans Day. So, I’m so glad
all of you are here. I have to say,
after three months of watching the Jets
and the Giants, it’s nice to finally be able
to clap for people in uniform. You know what I’m saying? [ Cheers and applause ] That’s right, it’s Veterans Day, and we’re so glad
you’re all here. And while many of you earned
some amazing medals over your careers, I think sometimes civilians
can feel a little left out. So we decided
to make some medals that regular people
can earn, too. I’ll show you what I mean.
For instance, there’s a medal for being able to spell
the word “Wednesday” without thinking to yourself,
“Wed-nes-day.” [ Laughter and applause ] Wed-nes-day. There’s also a medal
for masking your horror when a coworker shows you
a photo of her ugly baby. [ Laughter ] “Wow, beautiful, beautiful. Is it right-side-up?
Sorry. Oh, yeah.” There’s also a medal for
nodding attentively at a waiter while he reads the specials even though you know
you’re not getting one. Like, “Then we have
pounded chicken with a little arugula on top.” And you go, “Yeah, yeah, yeah. I’m just going
to have the burger.” Next, there’s medal for teaching
your parents the difference between Alexa and Siri
in under two hours. [ Laughter ] Next there’s a medal for getting
a straw into the Capri Sun on the first try.
-Come on. -It’s near impossible. And finally,
here’s an important one. There’s a medal
for hosting a talk show because, let’s face it, you couldn’t make it through
one day of basic training. [ Cheers and applause ] Well, today was the 100th annual
Veterans Day Parade in New York City,
and President Trump attended. But I think he was
a little confused, ’cause the entire time,
he kept asking, “Where’s the Snoopy balloon?” [ Laughter ] Trump was actually going
to march in the parade. But at last minute, he said his
bone spurs were bothering him. [ Audience laughs, groans ] No, I’m just kidding.
[ Laughter ] We all know he stormed
the beaches at Mar-a-Lago. It’s all good. But it was really nice
of the president to show up for our veterans. He got up and said,
“I love vets. Without them, who would take care of our pets
when they get sick?” [ Laughter ] [ Applause ] Hey, I want to say congrats
to “Sesame Street” for turning 50 years old. [ Cheers and applause ] 50 years. You can tell some of the
“Sesame Street” characters are getting older, ’cause
Cookie Monster now shouts, “Me want belVita Biscuit
to keep stuff regular.” [ Laughter ] -[ Laughing ]
Is that what he said? -I can’t do — I — -Velveeta?
-I can’t do Cookie Monster. -Can’t do Cookie Monster?
-I can’t do Cookie Monster. It sounds like Yoda
when I do it, right? [ Laughter ] -Elmo. -Some good news.
The Christmas tree was just put up right here
in Rockefeller Center. Did you happen to walk by? Finally. Can we see a picture of it? Yikes. [ Laughter ] -Wow.
-Good God. Good God. Even Charlie Brown was like,
“That looks terrible.” That looks like something
on the sidewalk after Christmas. Right now,
a bunch of guys are like, “Maybe turn it a little more.
Turn it — Is there a corner of the city
we can shove it in so that… people only see
this side of the tree?” And finally, a mom in Michigan
ordered a cake shaped like a unicorn
for her daughter’s birthday but wasn’t thrilled with how
the decorations turned out. See if you can tell
why she’s upset. -Schroeder says she paid
Whipped Bakery in Lansing $370 to rent space
for a baking birthday bash and an unicorn cake. She said the cake that was
supposed to resemble a unicorn was far from her expectations. -The horn came out in a shape
that was so embarrassing. I’m — It was very embarrassing. [ Laughter ] [ Audience whistling, cheering ] -Now the bakery — Now the
bakery is swamped with orders for bachelorette parties. [ Laughter ] When the mom cut the cake, every
guy was like, “[ Gasps ] Ow.” The cake didn’t come in a box,
it came in a thong. I thought that was interesting. The worst part is when she
put it in the fridge, it shrunk. We have a great show.